Scattered content and services that are hard to reach
A modern government portal in light and dark modes, with a full control panel for content, services and open data, aligned with government website standards.
Unrecorded attendance and scattered paper procedures
We designed and built one digital system to manage the workforce of a multi-department security entity. It connects fingerprint devices to HR and manager workflows, and turns requests, approvals and reports into trackable electronic procedures.
Government security entity
7User roles
+10Functional modules
+80Designed screens
The problem
Attendance, leave and permission requests were recorded through separate channels, which made live follow-up, absence accountability and reliable department reports difficult.
What we did
We built a central system that links fingerprint devices to employee records and manages shifts, requests, approvals, tasks and visits with tiered permissions for every role.
The result
A live view of the workforce, unified procedures that can be audited, and reports ready to export for decision-making.
02Challenge: a large workforce and procedures that were not unified
The entity works across a multi-level structure, sub-departments and several fingerprint-device sites, with changing shifts and daily employee requests. It needed a system that gathers the data and applies the policies automatically without disrupting field work.
Before the project
- Hard to match fingerprint records with actual shifts and spot lateness and absence.
- Leave, permission and visit requests went through paper or unrecorded routes.
- No unified reports or recorded accountability for departments and employees.
03One system, from fingerprint to report
An integrated enterprise solution covering the employee’s daily cycle, from recording attendance to processing, accountability and reports, with dashboards tailored to each role.
Attendance & fingerprint devices
Connecting device sites, recording and processing movements automatically, with a reconciliation report and a detailed log for every employee.
Shift management
Fixed, rotating and temporary shifts, shown by day or by period, with an adjustable monthly grace allowance.
Requests & approvals
Leave and permissions with defined reasons, and an approve-or-reject path with notes between the employee, manager and HR.
Tasks, visits & accountability
Assigning and tracking work tasks, managing visit requests, visitors and a block list, and presence-verification queries.
Also included
- Multi-level organisation structure: main and sub-departments
- Working-hour types, official working days, holidays and Eid breaks
- Temporary administrative permissions (delegation)
- Permission, notification and supported-platform settings
- Incoming and outgoing notifications
- Complaint and report form
- Dashboards and charts (completion rates, statistics)
- Arabic PDF exports of logs and reports
- 403 / 404 error pages and password recovery
Delivery phases
- 01Analysing the structure and attendance policies
- 02UX design for every role
- 03Development and fingerprint integration
- 04Testing and pilot run
- 05Launch, support and improvement
04How does the system fit together?
Employee web portal
Managers & HR dashboard
Executive dashboard
API services for movements and requests
Tiered roles and temporary permissions
Fingerprint devices and sites
Employee database
Attendance processing engine
Notification service
Technologies and environment
05More discipline and data-driven decisions
The system unified attendance and request procedures, reduced reliance on paper and gave managers a live view.
We measure success with indicators of data accuracy, speed of procedures and employee compliance.
| Measure | How we measure |
|---|---|
| Accuracy of attendance records | Matching fingerprint movements with shifts (reconciliation report) |
| Leave approval time | Average time from submission to decision |
| Share of electronic procedures | Requests handled in the system ÷ all requests |
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